Privacy policy

Privacy Policy

 

At ZFoldGear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

Device & Usage Information

When you browse our website, we automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring websites

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Measure advertising effectiveness

  • Personalize your shopping experience

  • Prevent fraud

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify payments and prevent fraud

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Personalize your shopping experience

  • Send marketing communications (only where permitted by law or with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics providers

  • Marketing platforms

  • Customer support providers

These providers may only use your information to perform services on our behalf and are required to protect your data.

4. International Data Transfers

Your information may be processed and stored in countries outside your country of residence. When this occurs, we take appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Enforce our agreements

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information.

Although we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent at any time

  • Request a copy of your personal data (data portability)

To exercise any of these rights, please contact us using the information below.

8. Cookies

You can control or disable cookies through your browser settings.

Please note that disabling cookies may affect certain features and functionality of our website.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the revised Effective Date. Continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

ZFoldGear

Email: support@zfoldgear.com

Phone: +49 (0) 341 259041

Business Address:
Paunsdorf Center
Paunsdorfer Allee 1
04329 Leipzig
Germany